Crowdsourcing could bring great benefits to libraries:

* Achieving goals the library would never have the time, financial or staff resource to achieve on its own.
* Achieving goals in a much faster timeframe than the library may be able to achieve if it worked on its own.
* Building new virtual communities and user groups.
* Actively involving and engaging the community with the library and its other users and collections.
* Utilising the knowledge, expertise and interest of the community.
* Improving the quality of data/resource (e.g. by text, or catalogue corrections), resulting in more accurate searching.
* Adding value to data (e.g. by addition of comments, tags, ratings, reviews).
* Making data discoverable in different ways for a more diverse audience (e.g. by tagging).
* Gaining first-hand insight on user desires and the answers to difficult questions by asking and then listening to the crowd.
* Demonstrating the value and relevance of the library in the community by the high level of public involvement.
* Strengthening and building trust and loyalty of the users to the library. Users do not feel taken advantage of because libraries are non-profit making.
* Encouraging a sense of public ownership and responsibility towards cultural heritage collections, through user's contributions and collaborations.

Source: Rose Holley, "Crowdsourcing: How and Why Should Libraries Do It?" D-Lib March/April2010.

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